Legal

This policy explains how Crown Ceramics ("Crown", "we"), 8/A National Highway, Near Hasanpar Railway Crossing, Wankaner, Dist. Rajkot, Gujarat 363622, India, handles personal data collected through crownceramics.in. Last updated 29 September 2026.

What we collect

• Enquiry and datasheet requests: name, company, designation, email, phone, country, industry, product interest and the application details you type in.
• Application guide access: name, designation, company, country, state, city, business email (verified by a one-time code) and mobile number.
• Technical data needed to run the site securely, such as IP address and browser type, kept in server logs for a short period.

Why we use it

• To reply to your enquiry, send quotations, datasheets and lining recommendations.
• To verify your email and give you access to the industry application guides.
• To follow up on your requirement. We do not sell or rent your data, and we do not share it outside Crown except with the service providers below.

Service providers

• Cloudflare (website hosting, security and the database that stores enquiries).
• Brevo (sending verification codes and enquiry emails).
• Google Workspace (our company email).
• Google Analytics, if enabled, to understand how the site is used in aggregate.

Cookies

We set one essential cookie, crown_access, after you verify your email. It keeps the application guides open on that device for 90 days and contains no advertising identifiers. Analytics cookies, if used, only measure site usage.

How long we keep it

Enquiry and access records are kept for as long as needed to serve the business relationship, and in any case no longer than five years after our last contact, unless the law requires otherwise. Verification codes expire after ten minutes.

Your rights

You may ask to see, correct or delete your personal data, or withdraw consent to being contacted, by writing to [email protected]. We will respond within 30 days. This policy is intended to meet India's Digital Personal Data Protection Act, 2023.

Contact

Grievance and privacy contact: Crown Ceramics, Wankaner, Gujarat. Email [email protected], phone +91 99746 66341.